Response times delayed due to high volume of inquiries

Please note that due to the high volume of inquiries related to our Systems Upgrade, our website may be experiencing trouble loading and our phone call answer times may be longer than normal. These are known issues and we are working as quickly as possible to resolve them.

In the meantime, you can also reach us by emailing or direct messaging us via our Facebook, Twitter and Instagram pages.

If you are a PFCU member and are having trouble figuring out what your 9-digit member number is to enroll in It’sMe247 Online Banking, please note that we’ve added some helpful information about enrollment, including how to identify your 9-digit member number, on our Systems Upgrade web page at

We greatly appreciate your patience as we transition to our new systems.