PFCU Staff

General inquiries can be emailed to

You can reach individual staff members at the email addresses below.

NOTE: For your protection, please do not include your Virtual Branch access ID, password, Social Security number, personal identification number (PIN) or any other confidential information in an email.

For specific questions about your account(s), please contact one of our Member Service Representatives at any of our offices.


Morton Grove Office

Mary Ann E. Pusateri
Marcia S. Peterson
Executive VP of Operations

Theresa M. Guerriero
Executive VP of Lending

Marisa L. Conforti
Compliance Director 
Betty Fallos
Business Development & Talent Development Manager

Sherry Scott
Loan Officer

Todd Twardowski
Mortgage Specialist/Loan Officer

Silvia Arroyo
Loan Clerk
Theo Parmakis
Loan Support Specialist

Tamika Hobson
Office Manager

Vivian Kayo
Senior Member Service Representative
Rebecca Stellato
Member Service Representative

Alex Stojanovic
Member Service Representative




Barrington Office

Jennifer Mayer
Office Manager/Loan Officer

Andrew Hogle
Loan Officer

Tanya Little
Member Service Representative

Eileen Hurt
Member Service Representative


Evanston Office

Joellen J. Davis
Vice President/Loan Officer
Linda Mann
Member Service Supervisor

Carol A. Hahn
Member Service Representative

David Sweeny
Member Service Representative


Des Plaines Office

Cindy Kopczyk
Office Manager

Cindy Laurix
Loan Officer

Elvia Ayala
Member Service Representative

Kathie Sattler
Member Service Representative

Deep Singh
Member Service Representative




Carri Goodman

Miki Kijak
Accounting Assistant

Heidi Placuszok
Operations Manager

Maria McDowell
Electronic Services Manager

Heather Sullivan
Marketing Manager