Contact Us

Have a question? Need help solving a problem? Below are several ways you can contact us. We try to respond to all inquiries as quickly as possible, but sometimes it may take one business day for us to get back to you. If you need help after hours, note the options below. We look forward to hearing from you!


Contact us by phone

For general inquiries during business hours, call Member Services at 847.MYPFCU1 / 847.697.3281.

To reach our 24/7 Telephone Teller system, call 833.MYPFCU1 / 833.697.3281.

For your initial call, enter your 9 digit account number, followed by your PIN, which is the last four digits of your Social Security number. Once entered, you will be told that your PIN has expired and prompted to select a new 4 digit PIN. Choose a PIN you will remember. You will use this PIN to login in the future. To protect the privacy of your accounts, always keep your account number and PIN confidential.

Card Control

To learn more about managing your debit card, click on the “learn more” button!

To report a lost/stolen debit card after hours, please call 800.472.3272. Please be sure to state that your financial institution is Partnership Financial Credit Union.

To report a lost or stolen VISA Credit Card after hours, please call 866.604.0381. Again, be sure to state that your financial institution is Partnership Financial Credit Union.

To contact VISA customer service after hours with questions and/or issues related to your VISA Credit Card, call VISA Anytime at 800.322.8472.

Send us an email message

For your protection, please do not include your member number, password, Social Security number, personal identification number (PIN) or any other confidential information in an email.

    Send us a fax

    Barrington Office: 847.381.5062

    Des Plaines Office:  847.699.1606

    Evanston Office: 847.256.8419

    Franklin Park: 847.455.1245

    Glenview Office: 847.724.1808

    Morton Grove Office: 847.675.6847

    River Grove/Triton College Bldg C: 847.201.6006

    We will be closed on Friday, April 7th and Saturday, April 8th for the Spring Holiday