Contact Us

Have a question? Need help solving a problem? Below are several ways you can contact us. We try to respond to all inquiries as quickly as possible, but sometimes it may take one business day for us to get back to you. If you need help after hours, note the options below. We look forward to hearing from you!


Contact us by phone

  • General inquiries: During business hours, call Member Services at 847.MYPFCU1 / 847.697.3281
  • 24/7 Telephone Teller system:  Call 833.MYPFCU1 / 833.697.3281

Member direct Bill Pay support

  • Call 866.813.1968


PFCU Mortages
PFCU owns your mortgage, however, Midwest Loan Services acts as our payment processor.  To see details about your mortgage, get copies of monthly statements or 1098s, see Escrow Analysis, and make a payment or set up recurring payments, create an account at

Card Control

To learn more about managing your debit card, click on the “learn more” button!

To report a lost/stolen debit card after hours, please call 800.472.3272. Please be sure to state that your financial institution is Partnership Financial Credit Union.

To report a lost or stolen VISA Credit Card after hours, please call 866.604.0381. Again, be sure to state that your financial institution is Partnership Financial Credit Union.

To contact VISA customer service after hours with questions and/or issues related to your VISA Credit Card, call VISA Anytime at 800.322.8472.

Send us an email message

For your protection, please do not include your member number, password, Social Security number, personal identification number (PIN) or any other confidential information in an email.

    Send us a fax

    Barrington Office: 847.381.5062

    Des Plaines Office:  847.699.1606

    Evanston Office: 847.256.8419

    Franklin Park: 847.455.1245

    Morton Grove Office: 847.675.6847

    River Grove/Triton College Bldg C: 847.201.6006