Have a question? Need help solving a problem? Below are several ways you can contact us. We try to respond to all inquiries as quickly as possible, but sometimes it may take one business day for us to get back to you. If you need help after hours, note the options below. We look forward to hearing from you!
PHONE | EMAIL | FAX | LEGAL DOCUMENTS FAX# 847.699.1606
- General inquiries: During business hours, call Member Services at 847.MYPFCU1 / 847.697.3281
- 24/7 Telephone Teller system: Call 833.MYPFCU1 / 833.697.3281. Member Direct Bill Pay Support: 866.813.1968
Card Control
To learn more about managing your debit card, click on the “learn more” button!
To report a lost or stolen Visa Debit Card, travel alerts, or for disputes/fraud/unauthorized charges, please call 888-674-3039 – available 24/7 365. Please be sure to state that your financial institution is Partnership Financial Credit Union.
To report a lost or stolen VISA Credit Card, travel alerts, or for disputes/fraud/unauthorized charges, please call VISA at 800.322.8472 – available 24/7 365. Again, be sure to state that your financial institution is Partnership Financial Credit Union.
PFCU Mortages
PFCU owns your mortgage, however, Midwest Loan Services acts as our payment processor. To see details about your mortgage, get copies of monthly statements or 1098s, see Escrow Analysis, and make a payment or set up recurring payments, create an account at www.MidwestLoanServices.com.
Barrington Office: 847.381.5062
Des Plaines Office: 847.699.1606
Evanston Office: 847.256.8419
Franklin Park: 847.455.1245
Morton Grove Office: 847.675.6847
River Grove/Triton College Bldg C: 847.201.6006
Send us an email message
For your protection, please do not include your member number, password, Social Security number, personal identification number (PIN) or any other confidential information in an email.
